💡 How-To
What to Do If Your Flight Gets Canceled or Delayed
Flight canceled? Delayed for hours? Airlines count on you not knowing your rights. Here's exactly what you're entitled to " — and how to get it.
Immediate Steps (First30 Minutes)
- Check the airline app first " — rebooking options appear faster there than at the gate
- Get in the rebook line " — but also call the airline's customer service number
- Ask about other airlines " — they can rebook you on competitor flights
- Request meal vouchers " — if delay is3+ hours, you're entitled to food
- Request hotel accommodation " — if overnight delay, they must provide a room
Know Your Rights (DOT Rules)
| Situation | What Airline Must Provide |
|---|---|
| Cancellation (airline fault) | Full refund OR rebooking |
| Delay3+ hours | Meal voucher, rebooking |
| Overnight delay | Hotel accommodation + transport |
| Change of 2+ hours | Full refund if you cancel |
| Involuntary bump | Compensation ($200-$1,500) |
When You Deserve Cash Compensation
- Involuntary denied boarding: $200-$1,500 depending on delay length
- Significant delay (3+ hours domestic): Full refund option
- Downgrade: Difference between classes refunded
- Lost baggage: Up to$3,800 per passenger
The pro move: Book directly with the airline (not third-party sites). When things go wrong, direct bookings get priority rebooking. Also, join the airline's frequent flyer program " — even free tiers get better service during disruptions.
⚠️ What NOT to do:
- Don't accept airline vouchers if you want cash " — vouchers are easier for them
- Don't leave the airport without asking about hotel/meal vouchers
- Don't post on social media before talking to the airline
- Don't book a new flight without canceling the old one (you may lose refund rights)
- Don't accept "we'll email you" " — get everything in writing at the counter
The bottom line: When your flight is canceled, you have the right to a full refund or rebooking on the next available flight. For delays3+ hours, request meal vouchers. For overnight delays, demand a hotel room. Always check the airline app first, and don't accept vouchers if you'd rather have cash back.